Help & Support

#Contact Reazix

Reazix Billing is made by Reazix. For a question, a problem, or something you need the app to do, email contact@reazix.com.

Your invoices stay on your computer: we never see them unless you send them to us. Before sending a screenshot, hide your GSTIN and bank details.

In the app, Email contact@reazix.com opens your email program with the subject filled in, and reazix.com opens our website.

#Updates

Your purchase includes 3 years of updates. When a new version is ready the app tells you: click Update in the sidebar, and your invoices and settings are kept. See Updating the app.

#Report a problem or ask for a feature

• Report a problem: opens an email to us. Say which version, which computer, and what you did. For a problem the app logged, Report in the Problem log is better: it fills in the details for you.
• Ask for a feature: opens an email to us. Requests from customers decide what comes next.

#What's new

The What's new card in the app lists the last six updates, read from the changelog that comes with your copy of the app. The newest is open; click any version number to open or close it. Each shows its date, a one-line summary and the changes grouped under headings such as Added and Fixed.

The card shows what your copy contains. If it stops at an older version, you have not updated yet: see Updating the app.

#In the app

The same page is in the app: Help & Support, near the bottom of the sidebar. From top to bottom it has Contact Reazix, Updates, Safe and private, Tell us what you need, What's new and the Problem log.